Contact
One message is all it takes
Tell us the product, the region and the limit band you are targeting. We reply with live stock, the exact verification level, the delivery window and the accepted payment methods — in writing, before anything moves. If we cannot supply what you need, we say so instead of stalling.
Reply time
Usually within minutes during working hours, and always the same day. If we are mid-build we tell you when to expect the full answer.
Before you pay
You receive the verification archive, the confirmed limit band and the delivery window in writing. No payment request precedes that message.
After delivery
The same chat handles the lockdown walkthrough, the warm-up guidance and any warranty claim. No tickets, no handoffs.